Just as many cannot remember a time when we lived without our smartphones, in a 10-15 years, we won’t remember a time when AI wasn’t an integral part of our lives.
We’re not going to be in situations where we’re having to fight HAL for control of our space ships quite yet, but we can integrate AI more into general corporate business decision making.
By integrating AI modules directly within the organization’s data stack, businesses can better start to leverage the benefits.
For example, at Salesforce, its AI software, Einstein, has been participating in regular Monday senior staff meetings for more than a year, reported Fortune in January: http://fortune.com/2018/01/25/salesforce-benioff-einstein-davos-ai/
Einstein apparently told the team that an employee wouldn’t be making his numbers.
While Einstein is making decisions based on raw data already in the market, with the current state of AI, most systems already can look at empirical data and make a basic analysis.
Therefore, while, yes, AI can validate the facts on the ground to report that Steve isn’t going to make his numbers this month, Einstein is still not living up to its full potential.
Thanks to the cloud, the decreasing costs of SSD chips, and ever-growing volumes of data, AI already had a giant playground within every business.
A better use of AI would leverage it to review the current state of the sales cycle and provide critical insights that will allow Sally to exceed her goals by three-fold.
Taking it a step further, AI can be used for guidance across the entire organization. Meetings no longer need to be “regularly scheduled.” Instead, AI can determine who should be at what meetings and what the agenda should be to best leverage people’s time and energy to achieve the goals of the organization.
Proper use of AI can get rid of the “noise” and give us the best ways to spend our energy to achieve the highest ROI of our time and the company’s money.